Privacy Policy

Effective date: May 1, 2026

This Privacy Policy applies to all products and services offered under Noler.com by Family Chat Cloud Pte Ltd.

1. Who We Are

Noler.com is operated by Family Chat Cloud Pte Ltd, UEN 202611437W, with a registered address at Blk 250 Bishan Street 22 #05-390 Singapore 570250.

2. Information We Collect

Depending on the service you use, we may collect:

• account information such as email address, sign-in provider, account identifiers, and profile details;
• content and usage data you create, upload, store, sync, search, or send through Noler.com;
• purchase, subscription, billing, checkout, refund, and entitlement records;
• technical data such as device type, browser type, operating system, app version, IP address, and diagnostic logs;
• security and fraud prevention signals such as sign-in status, verification events, abuse reports, and session activity;
• support communications you send to us by email.

3. How We Use Information

• to provide, operate, maintain, and secure Noler.com services;
• to authenticate accounts and manage sign-in sessions;
• to process payments, subscriptions, refunds, and purchase restoration;
• to store, sync, deliver, and improve digital features and content;
• to prevent abuse, fraud, chargebacks, unauthorized access, and policy violations;
• to respond to support requests and legal obligations;
• to analyze service quality, performance, and product usage.

4. Legal Bases and Consent

We process information where needed to provide the service you requested, perform a contract, comply with legal obligations, protect legitimate business interests, secure our systems, or where you have given consent.

5. Payments and Third Parties

Some functions of Noler.com rely on third-party providers such as payment processors, hosting providers, identity providers, analytics services, storage providers, app marketplaces, and infrastructure vendors. They may process data on our behalf or under their own policies where they act as independent providers.

We do not store full payment card numbers in our own application database when payments are handled by external payment providers.

6. Sharing of Information

We may share information:

• with service providers that help us operate Noler.com;
• with payment, identity, marketplace, hosting, security, or compliance providers;
• if required by law, regulation, court order, or lawful request;
• to enforce our terms, investigate abuse, or protect rights, property, and safety;
• in connection with a merger, acquisition, financing, restructuring, or asset transfer.

7. Data Retention

We retain information for as long as needed to operate the service, maintain your account, complete transactions, resolve disputes, prevent fraud, comply with legal obligations, and keep appropriate business records.

8. Your Choices

Subject to applicable law, you may request access to, correction of, or deletion of your personal data by contacting [email protected]. Some requests may be limited where retention is required for security, fraud prevention, billing, dispute handling, or legal compliance.

9. Security

We use reasonable technical and organizational measures to protect information. No service is perfectly secure, so you should also protect your own account credentials and devices.

10. Children

Noler.com is not intended for unlawful collection of children's personal data. If you believe personal data has been submitted improperly, contact [email protected].

11. International Processing

Our providers or infrastructure may process data in multiple jurisdictions. Where required, we take reasonable steps to ensure appropriate protection of personal data.

12. Contact